Contact

With enquiries or to arrange a simple funeral, please call us on 03000 113 311.

You can start to make a bookings for a funeral here, or payments online here.

We operate across most of mainland Scotland*. Our main registered address is Caledonia Cremation, 31 Pennywell Rd, Edinburgh, EH4 4PJ

If you would prefer to email us please do so at caledonia@funerals.scot

*We do our best to cover most of mainland Scotland, but there may be occasions where our colleagues are not available. On this occasion we will help you source an alternative funeral director who aligns with our values and will provide you with the funeral you require.

Press and partner enquiries:

Please contact Community Renewal Marketing Manager Kathryn Bradley – kathryn.bradley@communityrenewal.org.uk or 07732 084 595. If you have an urgent press enquiry and cannot get through using these contact details, you may find someone on the main helpline is able to help.

Complaints

As a charity owned and operated funeral directors, Caledonia Cremation’s only priority is the wellbeing of the people we support.
We aim for the highest standard of service, and therefore welcome all feedback and we take any complaints very seriously.

Please click here for information on how you can make a complaint and our procedure for dealing with your complaint